Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to creating high-quality handmade body butters and ensuring your order arrives safely.

Processing Time

All orders are handmade and processed in the order they are received. Please allow up to 7 business days for order processing before your package ships.

During product launches, sales, holidays, or periods of high order volume, processing times may be extended. We appreciate your patience and understanding.

Shipping Time

Once your order has been processed and shipped, delivery times will vary based on the shipping carrier and your location. Most orders arrive within 3-7 business days after shipment.

Order Tracking

You will receive a shipping confirmation email with tracking information once your order has been shipped.

Incorrect Addresses

Please ensure your shipping address is correct at checkout. We are not responsible for delays, lost packages, or additional shipping fees caused by incorrect or incomplete addresses.

Lost or Stolen Packages

Once a package has been marked as delivered by the carrier, we are not responsible for lost, stolen, or misplaced packages. If you experience an issue, please contact the shipping carrier directly.

Warm Weather Shipping

Because our body butters are made with natural ingredients, they may soften or melt during transit in hot temperatures. This does not affect the quality of the product. If melting occurs, simply place the product in a cool area or refrigerator until it solidifies.

Questions

If you have any questions about your order, please contact us and we will be happy to assist you.

Thank you for supporting our small business! Every order means the world to us. 🤍